Auctioneer Accounts

How do I create an AuctionZip auctioneer account?

Creating a free AuctionZip account is simple, just follow the steps below!


Creating a free auctioneer account:

  1. Click the Create Account button at the top right of the page.
  2. Click the green button on the right to create a free auctioneer account.
  3. Enter the requested information on the signup form and click Submit.
  4. You'll see a message confirming that your account was created.

In order to be an auction company on AuctionZip, you must have the proper business and/or auctioneer's license to operate in your state or country. If you are interested in learning more about how to connect your business with online buyers, please visit this page to learn more about our advertising options. If you'd like to learn more about running auctions online with AuctionZip, please visit this page and provide the requested information.

Are there any guidelines for posting listings on AuctionZip?

We do have a set of listing policies which auctioneers can access from the Auctioneer Home section, you can also view them here.

Why can't I sign in with my email address?

If you already have an account with AuctionZip and are getting an error that your email address or password is incorrect, please click the Forgot your password? link.

How do I change my password?

You can change the password for your AuctionZip account by following the steps below:

  1. Sign into your AuctionZip account using your email address and current password.
  2. Click My Account in the upper right of the page.
  3. Click Account from the list that displays.
  4. Click Edit Registration info under the Settings section.
  5. Enter your new password, then click Update.

How do I update the information that displays on my auctioneer profile?

You can update the details that display on your AuctionZip auctioneer profile by following the steps below:

  1. Sign into your AuctionZip account using your email address and current password.
  2. Click My Account in the upper right of the page.
  3. Under the heading “Account Settings and Help,” click Edit Auctioneer Profile.
  4. Review and update information such as your auction company name, address, contact info, logo, and bio.
  5. Click Update to save your changes.

How do I post a listing on AuctionZip?

You can post listings on AuctionZip by following the steps below. Note that if you have not yet created an AuctionZip auctioneer account, you will need to do that first!


  1. Sign into your AuctionZip account using your email address and current password.
  2. Click My Account in the upper right of the page.
  3. Click Account from the list that displays.
  4. Under the heading “Auction Listings,” Click Create a New Listing for $20.
  5. Complete the auction listing form with details about your upcoming auction and click Continue.
  6. On the payment and publish page, you can choose to upgrade to a featured listing.
  7. Enter your debit or credit card information, or choose to use a saved card that you stored from previous purchases.
  8. Click Place Order & Publish only press this once to avoid an accidental double-charge
  9. Go to My Account again and under the heading “Auction Listings,” click Manage Listings (Edit/Add Photos/Publish)
  10. Click “Add Photos,” and drag and drop images into the uploader. Click “Feature Photo” to add image titles, keywords and categories to up to ten images. Add titles to the remaining images.

How do I edit a listing after posting it?


You can edit listings on AuctionZip by following the steps below.

  1. Sign into your AuctionZip account using your email address and current password.
  2. Click My Account in the upper right of the page.
  3. Click Account from the list that displays.
  4. Under the heading “Auction Listings,” click Manage Listings (Edit/Add Photos/Publish).
  5. You'll see any published and unpublished listings on this page.
  6. Click the Edit Auction button to the right of the listing if you'd like to edit the details of the auction listing.
  7. Click the Edit Gallery button to the right of the listing if you'd like to upload or change photos.

Can I have a receipt for the listing I posted?

After publishing a listing, we send a receipt to the email address that your AuctionZip account is registered to. If you cannot locate a receipt, please get in touch with us and we can send you another copy.

What is a featured listing?

Featured listings appear at the top of the list, above standard listings, in the search results for each matching calendar day. They will appear as featured 7 days prior to the auction date. You'll have the option to upgrade to a featured listing when you first create and publish your listing, and can choose to feature it at a later time through the Manage Listings page.

Can I include links in my auction listings?

We do not allow links to be included in auction listings. We do support providing a link to your personal website in your account information and this will display on your auctioneer profile page.

How Can I Add Pictures to My Listing?

You can add photos with or without titles and descriptions, such as “coins” “furniture” or “real estate.” We’ve found images with searchable titles and descriptions are the #1 way for bidders to find your listings. Use Featured Photos for even better results!


  • You can add images after paying to publish the listing. As soon as you complete this step, you will be taken to the photo upload page. Alternatively, you can click “save and finish later” after creating a draft of your Listing, and then going to Auctioneer Home, and then clicking Manage Listings (Edit/Add Photos/Publish). On this page, click “Add Photos” on the right side of the listing you wish to edit.
  • From here, you can save an image gallery title (for example, “car photos”) or just begin adding images to the uploader. To add images, you can either use the drag-and-drop tool or choose files from your computer. Click the “Upload Images” button to save the files.
  • This will take you to the Manage Image Gallery page where you can Feature up to 10 photos and add titles to as many photos as you like. To use “Featured Photos”, click the “Feature Photo” button below the picture you want to feature. In the popup, add a title, category, and up to four keywords, then click the “Save Changes” button.
  • Once you are done Featuring your Top 10 images, be sure to add titles to the rest of your images so that you can match as many bidder searches as possible! You can save each title by clicking the icon or pressing the <enter> key on your keyboard which saves the current title and moves the cursor to the next image title in your gallery.
  • AuctionZip also supports pasting Lists of multiple image titles directly into your image gallery. Each list of titles you paste MUST match the order of the images in your gallery. Copy a list of titles from your spreadsheet or text file with one image title per line. Right click the title of the first image matching the first title in your copied list and click the paste option to paste your list of titles into your gallery.
  • On this page, you can also rotate or delete individual images if necessary. There are also buttons at the top and bottom of the page if you want to upload additional images or re-order the images in your gallery.

How Can I Increase Views on my AuctionZip Listing?

Add photos with titles and descriptions, such as “coins” “furniture” or “real estate.” We've found images with searchable titles and descriptions are the #1 way for bidders to find your listings. Use Featured Photos for even better results!


Featured Photos is a FREE and easy to use tool that lets you add categories and keywords to up to 10 images in your listing! With AuctionZip's™ Featured Photos capability, bidders will see your items first. That's because Featured Photos instantly makes your item a Featured Item. When a buyer conducts a keyword search, your featured photo appears next to the auction calendar in the “Featured Items” section.


To start, upload your images and then click the “Feature Photo” button below the picture you want to feature. In the Featured Photos popup, add a title, category, and up to four keywords, then click “Save Details”.


Please check out our advertising page for other ways to promote your sale.

How Can I Promote My Sales on AuctionZip?

Please check out our advertising page. If you are interested in running online auctions on AuctionZip, click here. For information on integrating AuctionZip bidding technology into your own website, please see here for more about our Private Label product offerings.

What Features Can I add to My Listing?


Photos

Photos with titles are the best way to help bidders find your listings! See here for more


HTML

We support HTML to enhance your listings. Wraparound text and most tags will look great and make your listing stand out. Please note, links are not allowed in the body of a listing and may create broken text or other issues if you include them. We advise you not to use another text editor to format your listing (such as adding fixed-width margins or floating boxes in Microsoft Word, and then attempting to copy that into the AuctionZip Listing editor.) This can cause the listing to display oddly on some browsers.


Attachments

This feature is perfect for adding a flyer or catalog to your listing. You can add up to 4 files as an attachment. Please note, attachments cannot be deleted. If you have added an attachment that you no longer want, please upload a different file to overwrite the existing one.


Links

For auctioneers who run sales available for bidding on AuctionZip: did you know that you can get a free Listing with a link back to your online sale? Contact our Customer Care team to connect your AuctionZip Auctioneer ID# with your online sale profile. After that, whenever you post a sale that’s available for bidding on AuctionZip, a Listing will automatically be created for your sale (Please note that this can take up to 24 hours to process.) Alternatively, you can pay to post a listing. As long as Customer Care has synced your account, and the date and time of the Listing and Online sales are the same, a link to your online auction will automatically be added to your Listing.


For all other auctioneers: links are not permitted within the body of a Listing. However, the link to your auction company’s website (as featured on your auctioneer profile page) will be automatically added to the top of your Listing.

Help, I don’t see my listing/my listing looks wrong.


Missing Listings

Auctioneers who run sales available for bidding on AuctionZip: if this is your first time posting sales with us, please check with Customer Care to ensure we have linked your Auctioneer ID# and your online seller accounts. After that, when you post a new live or timed auction to AuctionZip, you should see a new listing created the following day with a link to your online sale. If you don’t see a new listing created within 24 hours of publishing your online sale, please contact Customer Care.


Listing Displaying Incorrectly

We support HTML to enhance your listings. Links are not allowed in the body of a listing and may create broken text or other issues if you include them. Formatting can be another culprit: we advise you not to use another text editor to format your listing (such as adding fixed-width margins or floating boxes in Microsoft Word, and then copying that into the AuctionZip Listing editor.) This can cause the listing to display oddly on some browsers.


To correct the errors, please go to your Auctioneer Home, select Manage Listings, and then click the “Edit Auction” button.