Conditions of Sale
By bidding on our auction, you are agreeing to our terms and conditions and buyer agreement below, please read prior to bidding.
The successful high bidder must complete the sale transaction within 5 days from the end of the auction.
While all care is taken, any error in the item detail, is unintentional and we are not responsible. The items in this auction have not been graded by any third party, and are in "as found" condition at the time of the auction.
It is your responsibility to carefully read both the description and the Lot Title prior to making a bid. Photographs should be used as a guide and the item Description provides you with the detailed information for that product. All items are sold in AS-IS condition. There are NO REFUNDS or EXCHANGES, ALL SALES ARE FINAL. Please view the photos and description of the item before bidding, or contact Auction Company for more info IF NECESSARY.
Any accessories in the photo that are not included in the description are not for auction.
Notwithstanding that a Winning Bidder may have been notified of their placement of the Winners Bid Amount, we may at our sole discretion choose to withdraw and not proceed with completion of the sale of the item in circumstances including (but not limited to) where:
a) You have not been contacted directly by AuctionZip via email to confirm you are the winning bidder
b) if the Winning Bidder fails to make payment by credit card within 5 working days of the Winning Bidder placing the Winning bid amount. If payment is not received, the credit card on file will be charged or goods will be resold.
c) There is a technical malfunction with the website out of our control, please refer to the Processing and technical errors detailed below.
d) We reserve the right to determine whether or not your conduct is consistent with the spirit and the letter of these terms and conditions and may, at our sole discretion, immediately terminate your Account and use of the Service if your conduct is deemed by us to be inconsistent with these terms and conditions.
e) We are unable to contact the Winning Bidder for any reason.
The Auction and vendor reserve the following rights (which may be exercised by Pinnacle Auction without giving any reason)
To not offer for sale any item described in the auction,
To withdraw completely any item or items from auction ,
To refuse to accept the bidding of any person or persons;
To refuse a person or persons admission to, or ban them entirely from the auction site
To not disclose the reserve price of an item prior to the close of bidding or withdrawal of the item .
Contact Us
Please contact us with any questions, more detailed descriptions, additional photos, questions about shipping and we will try to get back to you as soon as possible. For general info or questions please call (501) 258-4400, John Saugey or email [email protected]
For inquiries relating to accounting, payment, shipping or current status, call Diane Williams at 501-766-0589 or email [email protected]
Payment
We will accept Visa, MasterCard, and Discover as payment. Cash or Arkansas check if picking up. By registering with our auction company, you agree to NOT reverse any credit card charges once merchandise has been delivered.
Once your payment has been received, items will be released.
The successful highest bidder must complete the sale transaction within 5 days from the end of the auction. If payment has not been received, the credit card on file will be charged.
We do not charge a buyers premium other than the 5% required by AuctionZip.
We prefer that you pay by credit card over the phone. Please have a valid phone number and email address so we can contact you. It is your responsibility to have the CORRECT contact info on file. If we can't get in touch with you, we will resell your items regardless of payment status.
Shipping Terms
All goods will be shipped once payment has been received. Insurance is required on all shipments. Handling fee of $5.00 per item will be added to shipping total. We will bundle for the $5.00 handing fee.
You can pick up items at our facility, but please call before coming to pick up. There are no additional costs if you are picking up goods. No items will be released until paid in full. You must show a paid receipt before items will be released. Pickup dates are Oct. 12& 13th 11am to 4 pm each day.
If problems do arise, please contact Diane at 501-766-0589 or email [email protected], We will do our best to resolve any issue.
Pinnacle Auction is not responsible for any delays regarding deliveries. We will provide assistance in following up status of deliveries but we will not be held responsible for third party handling. Any item not picked up or shipping arrangements made within 5 working days after the auction, we will charge your credit card on file or resell the items regardless of payment status. Make sure your contact & credit card info on file is correct.
