Accepted Forms of Payment
American Express, Discover, MasterCard, Money Order / Cashiers Check, Personal Check, Visa, Wire Transfer
SHIPPING INFORMATION & POLICY
Successful bidders at our live auctions as well as buyers during our aftersale period (Buy It Now and Accepted Offer) are responsible for arranging their own shipping and we are happy to help facilitate this process. Local pickup from us is available at no charge.
UPS/USPS/DHL/FedEx world-wide shipping including packing capability:
NAVIS PACK & SHIP, 5002 S. 40th St., Ste. L, Phoenix, AZ 85040; tel 480-354-7000; email: [email protected] Contact: Brett or Nick. Hours (Arizona/Phoenix time): Monday to Thursday 8:30am to 5:00pm, Friday 8:30am to 4:00pm, Saturday and Sunday closed. They have experience shipping artwork, both within the USA and internationally. The store will pick up your winnings from us and pack and ship them per your specifications. Shipments made via all four shipping carriers listed above are available through them.
UPS/USPS world-wide shipping including packing capability:
The UPS Store #0033, 2303 N. 44th St., Suite 14, Phoenix, AZ 85008; tel 602-840-3020, fax 602-840-3024, email: [email protected] Hours (Arizona/Phoenix time): Monday to Friday 8:00am to 6:00pm, Saturday 9:00am to 5:00pm, Sunday 10:00am to 3:00pm.
The UPS Store #4080, 4340 E. Indian School Rd., Suite 21, Phoenix, AZ 85018: tel 602-765-4456, fax 602-957-4771, email: [email protected] Hours (Arizona/Phoenix time): Monday to Friday 8:00am to 7:00pm, Saturday 9:00am to 5:00pm, Sunday 10:00am to 3:00pm.
The UPS Store #6120, 530 E. McDowell Rd., Suite 107, Phoenix, AZ 85004; tel 602-258-1995, fax 602-258-3195, email: [email protected] Hours (Arizona/Phoenix time): Monday to Friday 7:30am to 6:30pm, Saturday 9:00am to 5:00pm, Sunday 10:00am to 3:00pm.
Please note that shipments via FedEx and DHL are not available at UPS Stores.
It is incumbent upon the winning bidder to contact a shipper or shippers regarding shipment of items. Once chosen, we assume no responsibility for the shipper's promptness in picking up your lots from us, nor the shipper's timeliness in shipping your lots, nor the shipment's arrival at its destination, nor its condition upon arrival. Please direct any questions regarding pickup and shipment dates to the shipper.
Once you choose a shipper please send an email to: [email protected] authorizing us to provide your lot(s) to that shipper for pick up, packing, and shipping. Without your email authorization we are unable to provide your lot(s) to your shipper.
Your lots are available for pickup no later than two business days after receipt of both your cleared payment and your emailed authorization, in accordance with the following schedule: the first day for pickup is the first Friday after the last day of the auction. On the following and subsequent weeks the pickup days are Tuesday and Thursday. We are unable to deviate from this schedule and we thank you for your understanding.
Please note that we are unable to deliver your lot(s) to your chosen shipper. They must pick them up from us.
For local pickup, please contact us by telephone at 1-602-266-8482 or email us at: [email protected]
We are unable to accept payment for the cost of shipping your won lot(s). Since we cannot ship for you, the shipping payment should be directed to your shipper of choice. Payment for your won lot(s) should be directed to us and not to the shipper.
Upon request we would be pleased to provide names of additional packers/shippers in our area.
We strongly suggest that you contact a shipper or shippers of your choice prior to bidding. Each recommended shipper will be happy to provide you with a price quote or quotes to pick up, pack, and ship the lot(s) in which you have a bidding interest.
All of the shippers listed above, in addition to providing packing and shipping services, will handle all related matters for you, including insurance, customs, claims if any, etc.
We do not recommend using FedEx Office for shipping as they do not furnish the full range of services offered by the shippers above.
We suggest you purchase insurance to cover any missing or damaged goods. If an insurance claim becomes necessary the bidder/receiver is responsible for follow-up with the shipping company. In addition we assume no responsibility for acts or omissions in connection with packing or shipping by any third party packer/shipper.
If you have questions about the shipping of your winnings please call us at 1-602-266-8482 or email us at: [email protected]