Conditions of Sale
PLEASE READ ALL INFORMATION BEFORE BIDDING, IT IS GENUINELY IMPORTANT INFORMATION YOU NEED TO KNOW!!!!! DO NOT CALL US ASKING QUESTIONS THAT ARE ANSWERED HERE. If you have questions after reading, feel free to reach out for clarification by phone or email.
The Highest Bidder acknowledged by the Auctioneer is the buyer. The Auctioneer is the SOLE PERSON to determine as to who is the high Bidder.
PAYMENTS.
Payment is expected within 5 business days following the auction. Buyers who are able can make payment via the payment processor online. If you cannot pay online, please call the auction hall with your CC# to make payment at 207-890-8937 or you may call 916-297-1133 and leave a voicemail with your information to receive a call back. You may also send your information via email to [email protected], if you prefer. We accept Visa, Mastercard or Discover, and AMEX. If we do not hear from you within the expected time period your #CC on file will be billed on the Friday morning following the auction date and a dispute will be filed after that if your payment method attached to your account is declined. CHECKS MUST be mailed to 20 MAPLE LANE, HEBRON ME,04238. Please DO NOT mail checks to listed auction house address at 17 Olson Rd. Checks need to be sent out the Monday following the auction to ensure the arrive in the allotted time period for payments. All checks REQUIRE a tracking number sent to our email so we are able to locate the check if it does not arrive in time. A $5 per day late fee is added to any checks received after the Friday after the auction. Any returned checks will be charged a fee of $50.00. Invoices will be sent to the email listed on your bidding profile directly after the auction ends, please check your spam if you believe you should have received an invoice and have not.
SHIPPING/IN HOUSE PICK UP:
Please DO NOT bid on any item without knowing how you are going to get it removed from our lot. We do not have in house shipping; we can only outsource shipping of small items to a local shipper- Goin Postal or Norway Maine. We will bring any small items over to the shippers as a courtesy for you unless previously informed by you that you will be picking them up from our auction hall. For shipment of larger items and equipment you must have a shipper arranged prior to the auction to assist you in removing the item from our lot. The lot is rented therefore items must be picked up by end of day Friday following the auction; after which point the owner of the lot will legally have possession of any items left on their property. Please confirm that your shipper can remove the item by the Friday following the auction prior to bidding to avoid any issues.
IN HOUSE PICK UP-
We are available for in house pick-ups Monday 8:30 am to 3:30 pm and Tuesday to Friday 10am-5pm. Please contact us to reserve your preferred pick-up day and time. The auction house phone number to schedule pick up is 207-890-8937 or 916-297-1133 for text or email us at [email protected] referencing your invoice number, name and best contact information to confirm preferred pick-up time.
LARGE ITEMS PICK UP AND TITLED VEHICLES-
If you require assistance loading an item we have a fork lift available Sunday following the auction and select days Mon-Fri following the auction depending on the need; there will be no other days for forklift assistance. Operator is not available at all times, please contact us prior to arriving to ensure an operator is present and available to assist you in loading your item(s). Buyer assumes all risk and responsibility if they should need assistance loading. Operator is available to assist in loading only as a courtesy and assumes no fault or blame in accidents or damage that may result while loading your items. Sunday onsite pick up is available from 8am-12pm for anyone who has paid or has their invoice with them and available to provide a hard copy to the auction house along with payment in cash or check only. If you purchased a vehicle or other motor vehicle that requires a title transfer, please come Sunday from 8 am to 12 pm as that is the only time we are able to do In-House title transfers. If you are unable to make it on Saturday there will be a delay in the title transfer and it will be sent via US Mail within 2-4 weeks. Thank you for your understanding.
PREMIUMS. The Buyer's Premium is 19 %. Here is the breakdown of our Premium: 10 % of the premium goes to our Auction hall and 5% Auctionzip BP (Auctionzip receives this premium) as well as a 4% credit card fee (that goes to the credit card processor) Plus Tax. IF you pick your items up at 17 Olson Rd South Paris ME 04281 and pay Cash or Check the Buyer's Premium is only 15% (plus tax if applicable). The 4% credit card fee will be deducted off your invoice generated by Invaluableauctions.com/Auctionzip.com at the time of payment. Maine residents will be charged 5.5% Maine state sales tax unless you have a current Resale Certificate. Auction house will need a copy of this resale certificate to void any sales tax on invoice at time of payment.
Auction house takes absentee bids as well as phone bids and executes them for bidders in house, these bids will be represented as floor bids on the online platform during the auction. Auction house runs multiple online sites during each auction as well, these competing bids will be represented as floor bids as well during the online auction. If you leave a Max Bid on an item and it goes for the price that highest bid you left that does not necessarily mean you won the lot. Since this is a frequently misunderstood situation, I will give you an example: Joe left a Max Bid of $50 but a had a starting bid of $45 on Invaluable/AuctionZip; Nick left a Max Bid of $50 also but had a starting bid of $40. When the lot opens, we would see Joe had a higher starting bid and accept Joe's $45 bid, after accepting Joes higher bid of $45 it would show us that Nick had another bid at $50 so we would accept Nicks higher bid. Then, since Joe's Max Bid was also $50 it would not show us that he had another bid. Also note that it does not tell us when you placed bids or that you also had the same Max Bid amount. Maine residents will be charged 5.5% State tax unless we have a valid Sales Tax Cert. Paul Arsenault Auctioneers follows all State and Federal Auction Laws in the USA. In the event of a disputed bid the decision of the auctioneer is FINAL and absolute. All items sold are sold AS IS WHERE IS, all listings are subject to error. The auctioneer shall not be responsible for the correct description, authenticity, genuineness of, incorrectness, error in cataloging, or any imperfection not noted. All descriptions believed accurate but not warranted. Bidder inspection is encouraged. By placing a bid, bidder signifies that they have examined the items to their satisfaction, or that they have chosen not to personally examine them. No deduction will be allowed on damaged articles as all goods are sold as is and WITHOUT RECOURSE. Please do not place a bid without personally inspecting any items for yourself or sending a trusted professional on your behalf. Please ensure you know what you are bidding on PRIOR to bidding as once you win the lot the lot is yours. For internet-only auctions, we reserve the right to cancel and/or reopen the auction in the case of system failures.
Shipping Terms
SHIPPING/IN HOUSE PICK UP:
Please DO NOT bid on any item without knowing how you are going to get it removed from our lot. We do not have in house shipping; we can only outsource shipping of small items to a local shipper- Goin Postal or Norway Maine. We will bring any small items over to the shippers as a courtesy for you unless previously informed by you that you will be picking them up from our auction hall. For shipment of larger items and equipment you must have a shipper arranged prior to the auction to assist you in removing the item from our lot. The lot is rented therefore items must be picked up by end of day Friday following the auction; after which point the owner of the lot will legally have possession of any items left on their property. Please confirm that your shipper can remove the item by the Friday following the auction prior to bidding to avoid any issues.
IN HOUSE PICK UP-
We are available for in house pick-ups Monday 8:30 am to 3:30 pm and Tuesday to Friday 10am-5pm. Please contact us to reserve your preferred pick-up day and time. The auction house phone number to schedule pick up is 207-890-8937 (call) or 916-297-1133 (text) or email us at [email protected] referencing your invoice number, name and best contact information to confirm preferred pick-up time.
LARGE ITEMS PICK UP AND TITLED VEHICLES-
If you require assistance loading an item we have a fork lift available Sunday following the auction and select days Mon-Fri following the auction depending on the need; there will be no other days for forklift assistance. Operator is not available at all times, please contact us prior to arriving to ensure an operator is present and available to assist you in loading your item(s). Buyer assumes all risk and responsibility if they should need assistance loading. Operator is available to assist in loading only as a courtesy and assumes no fault or blame in accidents or damage that may result while loading your items. Sunday onsite pick up is available from 8am-12pm for anyone who has paid or has their invoice with them and available to provide a hard copy to the auction house along with payment in cash or check only. If you purchased a vehicle or other motor vehicle that requires a title transfer, please come Sunday from 8 am to 12 pm as that is the only time we are able to do In-House title transfers. If you are unable to make it on Saturday there will be a delay in the title transfer and it will be sent via US Mail within 2-4 weeks. Thank you for your understanding.
NOTE FROM LOCAL SHIPPER: GOIN POSTAL-
Once the lot/s have been paid for, Paul or his team bring the lots to Goin' Postal for us to pack and calculate shipping options.
Once Goin Postal receive the item/s with the lots we look for the least expensive options for getting them shipped to you. When we (Goin Postal) has figured the different options available we (Goin Postal) will either - EMAIL or CALL, you letting you know to (get in touch with us) to verify that the, ship to, address that is provided on the invoice is correct and where you want it sent. We will ask if you want to have the shipment fully insured or ship it with the Carrier Provided Insurance - if any comes with it. PS - International shipments require us to fill out the customs forms so we need to ask a few questions and make you aware of the choices and costs.
Once all the questions have been answered we will ask for payment for the packing and shipping. We accept: Cash, Checks, Visa, MC, Discovery, American Express & PayPal. If you choose PayPal, we will send you an invoice. We will need your email associated with your PayPal account. Once we have sent your item/s we email you the tracking info.
PS-many buyers have let us know that sometimes they need to look at their Spam Folder. Some have their phones linked to the email, so they are the fastest at getting email notices. If you add our email to your system our emails should not go to the spam folder, email contact is below.
For those looking for an approximation of what shipping might be before you bid you can use the contact info below. We would need you to provide you with an approximate Weight, Size and ship to zip code. It also helps us know what it is so we can figure what we might need to add for packing. We may not be spot on, but we will be pretty close on our guess-ta-mation. We have been working with Paul for about 15 years, so we have seen a thing or two.
Our contact info is:
Goin'Postal - Bill Holmquist Owner other voices you may talk with are: Rudy or Jake
231 Main St - Norway ME 04268
Tel: 207 744-0099
Fax: 207 744-0100 Email: [email protected]
