All items are sold with NO warranties of any kind. Online bidding and Phone bidding (which will be represented as a Floor Bid) will be accepted.
Yes, we ship, or we can hold your items until you are able to come pick them up. Many bidders from throughout the US bid on 6 or 8 auctions before they come pick the up.
In the event of a technical glitch, the auction house reserves the right to correct any technical or human error to amend any transactions before, during, or after the auction. We will give notice to customers in the event of an error. Auction house decisions is final.
Full Payment Due Within 24 Hours
Buyer is responsible for full, prompt payment.
Payments through the venue portal (WePay for Invaluable, Auctionzip, and www.christiehatman.com)
Paypal at Hatmanauctions@gmail.com
Cash on pickup
We do not accept checks.
WE DO NOT TAKE PAYMENTS OVER THE PHONE.
INTERNATIONAL BIDDERS WILL NEED TO PAY WITH WIRE TRANSFERS FOR BOTH THE INVOICE AND SHIPPING.
Winning bidders will be invoiced immediately after the auction. Payments are due IN FULL by 5 P.M. Central Time, THE DAY AFTER THE AUCTION. If you don't email with payment arrangements within 4 days after the auction the credit card you were registered with will be charged. If we are unable to charge your card a dispute will be filed for nonpayment.
We ONLY COMMUNICATE THROUGH EMAILS, NOT PHONE CALLS. Emails are and EXACT RECORD of requests, conversations, and issues and we have found it best for customer service and clarity to utilize EMAILS ONLY.
NOTICE: WE MAY TAKE UP TO 3 WEEKS TO SHIP after a large auction. PLEASE UNDERSTAND this prior to bidding.
WE DO NOT DO SHIPPING ESTIMATES. You are welcome to go to www.usps.gov and calculate an estimate from zip code 65791.
WE BILL TWICE! Once for the items and once AFTER WE GET YOUR ITEMS PACKED, WEIGHED, AND ENTER THE DESTINATION. This saves you money. Once you have paid for the items and you get your shipping total and you decide you want to cancel the order a restocking fee of 20% or $5 per item whichever is greater will deducted with a $20 minimum fee before a refund is issued unless prior arrangements are made with the auction house.
All shipping fees MUST BE PAID DIRECTLY through the SHIPPING SAINT LINK. You will receive a text and and email.
Shipping will be via USPS, FedEx, or UPS at Buyers expense Plus a packing charge per lot.
We have many repeat bidders because of our quality packing and in house shipping service.
Items will be shipped within 3 weeks.
If you fail to pay shipping or pick up your items within 30 days of the initial date that your shipping total is emailed to you, the merchandise is considered abandoned and no refund will be given.
There will be a 15% Buyers premium plus the 5% Auctionzip fee.