Accepted Forms of Payment: American Express, Discover, MasterCard, Money Order / Cashiers Check, Personal Check, Visa
SHIPPING & PICK UP
All items are packed and shipped at our facility. We do not outsource shipping. We place your items in the safest box possible with packing, we weigh that box and we calculate the actual shipping costs. We then add a $5 minimum handling fee minimum ($2 for envelopes and more when shipping heavy items, see item description) and this becomes your actual shipping costs. Larger packages will typically ship UPS and all others USPS. However, many times shipping via UPS is cheaper as you move further west from South Carolina.
We ship to the address on your invoice. If this address is incorrect then change it. Emailing us a different address to ship to does not guarantee the change will be made. If you are emailing us a different address then you are aware the change needs to be made in your account.
1. We create a label based on the information provided on auction registration.
2. We deliver your package to USPS to UPS
3. We email you a copy of the tracking data to the email on file in your registration. You have access to the same tracking data as we have. Emailing us repeatedly for updates changes nothing and cannot provide any further information than what you yourself can see.
4. We do not scan your packages. It is the responsibility of USPS and UPS to scan your package for tracking data. Sometimes they fail to do this.
5. We do not control how long it takes to get your package. We do not how long it takes to clear customs.
Please ask for a shipping quote prior to bidding on larger items. We do not ship any item that will not fit in a box including furniture. Some items like artwork may require a special box to ensure safe shipping. The buyer is responsible for this cost. If you bid on these items you will need to arrange shipping within 7 days following the auction close or the items will be resold.
All firearms must ship to an FFL dealer. Please email to [email protected]. It is the responsibility of the buyer to provide the FFL to us.
We (TRY) to ship five business days following payment. However, under the current health crisis, it can take up to 14 days for your items to ship. We would also state that both UPS and USPS are experiencing longer than usual delivery times.
All shipments have tracking but we do not automatically provide tracking to you. Under the current health crisis please expect USPS and UPS to be a little slower than usual.
Please Note: Boxes with dimensions that exceed 12" increase the shipping costs. Items with dimensions longer than 6" will be packed in boxes above 12" due to packing materials. This will increase shipping costs especially as you get farther from South Carolina. We do not gouge shipping fees but they have increased dramatically as of late.
Shipment of all items occurs in-house at Lakelands Auction Services. We ship via USPS and UPS only. Items are shipped by the safest and least expensive method with tracking and insurance to your registration address with AuctionZip. We do not automatically provide tracking data.
Coordinating your own Shipping or Pick Up:
We will email all winning bidders following the auction with our pick-up schedule for that auction. It would be advisable when picking up heavier items to bring help. Please bring your own boxes and packing supplies.
When arranging shipping or pick up through another vendor or third-party of your choice, we require that you complete our Authorized Release Form. This form authorizes us to release your purchased items to the requested party. We will not release your lot(s) to any shipping vendor or third-party until we have received this form and payment has been made in full. Please note that shipment or pick up is the sole responsibility of the buyer. If you reside in a state or country that has import restrictions or regulations, it is your responsibility to obtain appropriate licenses to ship your purchased items (see the restricted materials section for more detail).
All packing, handling, shipping, and delivery services are performed at the sole risk of the buyer Lakelands Auction Services assumes no legal or financial responsibility and is free from all liability associated with fulfilling your release request.