CONTACT:
All communications are via email using Invaluable/Auctionzips messaging center or by emailing us at [email protected] Do not call.
BID CHANGES AND DELETION:
We DO NOT and CAN NOT change or delete bids. As the bidder, you can change or delete any bid yourself within your account settings.
Pick-Up & Shipping
Purchased items will be available for pick up or shipping from our Hodges, South Carolina auction facility within five business days of the auction. Items left longer than five business days will be assessed a storage fee of $5.00 per day, per item. Items purchased at an estate or other facility must be picked two calendar days following the auction at the address and times provided for the specific auction location. Any item not removed within this time frame will be assessed a $10 per item relocation fee for smaller items (boxable) and a $25 per item relocation fee for larger items (non-boxable). Once relocated a $5.00 per day, per item storage will be assessed.
Purchaser agrees that packing and shipping is done at the purchaser's risk and that the purchaser will pay in advance all packing expenses, materials, carrier fees and insurance charges. At our discretion, items will either be packed by an agent such as a packaging store or Lakelands Auction Services. Please allow two weeks for shipping after payment is received. Shipment of large items is the responsibility of the purchaser. We are happy to provide names of carriers and shippers if a purchaser so requests. Lakelands Auction Services will have no liability for any loss or damage to shipped items. All items will be shipped to the address on your online invoice. Sending us a different ship-to address is no guarantee your purchase will be sent to a different address.
Refunds
No refund will be given until the item is returned in its original condition at the bidder's expense. Upon receipt, we will issue a refund to the card used at purchase. Lakelands Auction Services does control the time required for the refund to post to your credit card. We do not refund shipping costs.
Refunds for Damaged Goods:
A refund will not be given until an insurance claim has been filed and settled with the appropriate shipper. As the shipper, Lakelands Auction Services must file all insurance claims. In order to do so the following must be provided by the buyer: proof of damage (photo) and a photo of the box and packing.
Terms & Conditions
? All items are sold as is, where is, with all faults.
A 15% buyer's premium will be applied to the purchase price of all items. All purchases are subject to applicable state sales tax (state where purchased) unless the state Certificate of Resale tax form is fully and completely filled out and received prior to the time of purchase.
1. All items are sold as is, where is, with all faults. There are no warranties or representations of merchantability, of fitness, nor of any other kind, express or implied. All items are available for your examination prior to bidding. Your bidding will signify that you have examined the items as fully as you desire, or that you have chosen not to examine them. Written and oral descriptions are our opinions and should in no way be construed as a guarantee of any kind as to age, condition, materials or any other feature of items being sold. Our goal is to provide prospective bidders with accurate and detailed information. We recommend prospective bidders examine all items in which they have an interest. If you require absolute certainty in all areas of authenticity, and the results of your evaluation leave uncertainty in your mind, we recommend you not bid on the item in question. No statement written or oral made by the auctioneer shall be deemed a warranty or assumption of liability by Lakelands Auction Services or by any seller represented by Lakelands Auction Services. 2. Bidding will begin at a price appropriate in auctioneer's discretion. The auctioneer always reserves the right to withdraw a lot for any reason he deems appropriate. At the auctioneer's discretion, no bid of less than one half the low estimate will be accepted from any source: phone bidding, absentee bidding, internet bidding, or bidding in the gallery. All lots in this catalog are offered subject to a reserve, which is the confidential minimum hammer price at which a lot will be sold. In executing a reserve, the auctioneer has the right to bid on behalf of the Consignor, whether by opening bidding or continuing bidding in response to other bidders until reaching the reserve. If the reserve is not met, the Auctioneer has the right to withdraw the item from the sale. 3. Once we declare that an item is sold, we cannot reopen the bidding. It is the bidder's responsibility to get our attention prior to our saying "sold". We reserve the right to reject any bids deemed inappropriate or to withdraw any item(s) for lack of appropriate bids. If an item is withdrawn from the auction it will be offered again only at the auctioneer's discretion. 4. Payment must be made by cash, approved check, wire transfer, or MasterCard, Visa, Discover and American Express credit cards. We reserve the right to require bank checks for large purchases or first time buyers. Buyers not known to us who wish to write a check must provide a current letter of credit from their bank guaranteeing funds for that account. Credit arrangements must be made by the Friday prior to the day of auction so bank statements can be verified. We reserve the right to not issue a buyer's number or to withhold merchandise if appropriate credit has not been established. First time buyers will be required to pay by wire transfer or cashier's check. 5. Payment is expected at time of purchase. Payment for successful absentee, phone bids and online bids are required within five business days of the auction. Bidding on an item indicates the client's acceptance of our Terms of Sale. Your bid is acceptance of these terms through any online bidding platform constitutes permission to charge successful bids to credit cards if payment is not received within five days of the auction. 6. We are pleased to offer absentee and phone bidding for prospective bidders who cannot be present at the auction. Please contact the auction house to register for absentee bidding. Absentee bids are executed competitively and confidentially. All reservations for phone bidding are held in the strictest confidence and must be received by 5 pm the day before the auction. No additional phone bids can be accepted on the day of the auction including additions when speaking with a staff person on the phone. We can accept written absentee bids submitted via email until 9:00 pm prior to auction day. Leaving an absentee or phone bid on a lot indicates your willingness to open the bidding at one half of your bid. Lakelands Auction Services shall have the right to withdraw any item at any time for any reason and to default any sale in the event of an error or dispute. 7. In the case of identical absentee bids, the bid received first will prevail. Bids left on Invaluable/Auctionzip are not executed until the item is offered in the live auction and the order in which they are received is not a factor. We sell ~70-100 lots per hour. Following are general guidelines for bidding increments: $0-$100 .......................$5 increments $100-499...................$10 increments $500-$999................$50 increments $1000-1999................$100 increments $2,000-5,000................$250 increments $5,000-10,000..............$500 increments $10,000-$20,000.........$1,000 increments $20,000-$50,000.........$2,000 increments $50,000-$100,000.......$5,000 increments above $100,000.........auctioneers discretion. 8. In our experience, cellular phones are not always dependable, and we recommend phone bidding reservations be made on land lines. We make every effort to honor all absentee and phone bid reservations, but we are not liable for any losses incurred as a result of failure to execute absentee bids or failed phone reservations. Submitting absentee bids or bidding by phone does not imply an extension of credit. Please see numbers 4 and 5 above. 9. Purchaser agrees that packing and shipping is done at the purchaser's risk and that the purchaser will pay in advance all packing expenses, materials, carrier fees and insurance charges. At our discretion, items will either be packed by an agent such as a packaging store or Lakelands Auction Services. Please allow two weeks for shipping after payment is received. Shipment of large items is the responsibility of the purchaser. We are happy to provide names of carriers and shippers if a purchaser so requests. Lakelands Auction Services will have no liability for any loss or damage to shipped items. 10. Note to internet absentee bidders. We do not accept cut bids, (bids less than the last interval) from the floor or from phone bidders, and we do not accept them from internet bidders. Thus it is possible that a lot could go to another bidder for less than your absentee bid. For example, if the bids are progressing in ten dollar increments, $50, $60, $70 and your absentee falls at $75, we will not take the bid since it is less than the $10 interval. We always encourage bidders to bid by phone or to leave absentee bids through our system to avoid such a situation. 11. All purchases are subject to applicable state sales tax (state where purchased) unless the state Certificate of Resale tax form is fully and completely filled out and received prior to time of purchase. Resale tax numbers from other states are accepted. International buyers are responsible for tariffs, taxes, or assessments of shipped items to the buyer's country. 12. Bidding on an item indicates your understanding and acceptance of these Terms of Sale. If a purchaser breaches any of these Terms of Sale, including the obligation to pay for purchased items, Lakelands Auction Services may seek all remedies under the law including canceling the sale and reoffering the property without reserve. 13. A buyer's premium will be applied to the purchase price of all items: 15% for cash, check or wire transfer or credit cards. 14. Export and Permits - It is the purchaser's sole responsibility to identify and obtain any necessary export, import, firearm, endangered species or other permit for the lot. Any symbols or notices in the sale catalogue reflect Lakelands Auction Services reasonable opinion at the time of cataloguing and are for bidders' general guidance only; Lakelands Auction Services and the Consignor make no representations or warranties as to whether any lot is or is not subject to export or import restrictions or any embargoes. 15. Endangered Species - Certain property sold at auction, for example, items made of or incorporating plant or animal materials, irrespective of age or value, may require a license or certificate prior to exportation and additional licenses or certificates upon importation to another country. Lakelands Auction Services suggests that international buyers check on foreign governments' wildlife import requirements prior to placing a bid. All buyers agree to comply with any and all domestic and international restrictions on the trade of endangered species as a condition of the sale. Please note that the ability to obtain an export license or certificate does not ensure the ability to obtain an import license or certificate in another country, and vice versa. It is the purchaser's responsibility to obtain any export or import licenses and/or certificates as well as any other required documentation. In the case of denial of any export or import license or of delay in the obtaining of such licenses, the purchaser is still responsible for making on-time payment of the total purchase price for the lot. Although licenses can be obtained to export some types of endangered species, other types may not be exported at all, and other types may not be resold in the United States. Lakelands Auction Services is not able to assist the purchaser in attempting to obtain the appropriate licenses and/or certificates, and there is no assurance that an export license or certificate can be obtained. Please check with our specialists if you are uncertain as to whether a lot is subject to these export/import license and certificate requirements, or any other restrictions on exportation. Please note that bidders in New Jersey may not bid on any lots containing elephant ivory, mammoth ivory, or rhinoceros horn. 16. Due to the embargo on Persian carpets, international shipping is not available. 17. Lakelands Auction Services makes no warranty or guarantee whatsoever regarding the jewelry, its colored stones, diamonds, other gem materials, or `metals, or as to their status as natural, treated, "earth mined", manmade or other. Appraisals, descriptions, and photographs, are offered as a service and are not intended to be a complete analysis of the qualities and conditions of the jewelry. All identifications, information, weights, quality, cut, value and other estimates, are opinions, limited by examination and grading the mountings, the condition and cleanliness of the items. All gems, colored stones, diamonds, "cultured or natural pearls, fresh water, south sea, Tahitian pearls", and other materials used in jewelry, may be enhanced by a variety of treatments. Lakelands Auction services makes no warranties or guaranties that any clock or watch is in working order. 18. CONDITION OF FIREARMS: Lakelands Auction Services or its' employees or consultants make no warranties or representations whatsoever concerning the operation of firing condition, safety to store or reliability of any firearm. Any firearm purchased is at the user's risk. Lakelands Auction Services expressly disclaims any liability whatsoever for accident, injury or damage resulting to any person or property from the storage or use of any such lot. 19. Online registration and bidding approval is done at the sole discretion of the auction house. We recommend that online bidders sign up at least 24 hours in advance of the auction to allow for time to complete the approval process. We make no guarantees that new online bidders who register within 24 hours of the sale will be approved for bidding. After signing up to bid, new online bidders may receive a message requesting additional information; we cannot approve any client without the requested information. First time participants bidding through any online platform will be limited to a maximum of $25,000 total in cumulative bids. Parties who wish to bid on premium lots may be asked to submit a deposit by wire transfer. Correspondence between prospective clients and the Auction House must be established directly with Lakelands Auction Services through phone, fax, or one of the relevant email addresses. We make no guarantee that we can respond to requests submitted through third party messaging systems. Due to the high volume of inquiries made within 24 hours of the sale, we make no guarantee that clients who contact us during this period will receive a response. Bids left on invaluable/Auctionzip are not executed until the item is offered in the live auction therefore the order in which those bids are received is not a factor. We will make every effort within reason to accept and process bids from online participants. Lakelands Auction Services will not accept liability for any bids missed due to clerking issues, operator error, equipment failure, connection delays, communication lapses, or technical malfunctions of any nature. 20. Coin grading is subjective and more 'art' than 'science.' As such, any descriptive or numeric grades given are supplied as a guide to our bidders and should not be seen as a guarantee to any grade that might be received from a third-party grader or grading company. Our best effort has been put forth to give condition reports that are as accurate as can reasonably be expected, however, first-hand inspection to formulate one's own opinion is always recommended. 21. Lakelands Auction Services strictly complies with all state and federal regulations pertaining to the sale, transfer, and transportation of firearms. It is the sole responsibility of the buyer to know and comply with all state firearms regulations prior to bidding. No persons associated with Lakelands Auction Services or their consignors warrant the safety or shootability of any firearm we sell. Buyers wishing to fire any weapon purchased from Lakelands Auction Services are strongly advised to have the weapon(s) examined by a competent gunsmith prior to use.
Shipping Terms
SHIPPING & PICK UP
All items are packed and shipped at our facility. We do not outsource shipping. We place your items in the safest box possible with packing, we weigh that box and we calculate the actual shipping costs. We then add a $5 minimum handling fee minimum ($2 for envelopes and more when shipping heavy items, see item description) and this becomes your actual shipping costs. Larger packages will typically ship UPS and all others USPS. However, many times shipping via UPS is cheaper as you move further west from South Carolina.
We ship to the address on your invoice. If this address is incorrect then change it. Emailing us a different address to ship to does not guarantee the change will be made. If you are emailing us a different address then you are aware the change needs to be made in your account.
Please Note:
1. We create a label based on the information provided on auction registration.
2. We deliver your package to USPS to UPS
3. We email you a copy of the tracking data to the email on file in your registration. You have access to the same tracking data as we have. Emailing us repeatedly for updates changes nothing and cannot provide any further information than what you yourself can see.
4. We do not scan your packages. It is the responsibility of USPS and UPS to scan your package for tracking data. Sometimes they fail to do this.
5. We do not control how long it takes to get your package. We do not how long it takes to clear customs.
Please ask for a shipping quote prior to bidding on larger items. We do not ship any item that will not fit in a box including furniture. Some items like artwork may require a special box to ensure safe shipping. The buyer is responsible for this cost. If you bid on these items you will need to arrange shipping within 7 days following the auction close or the items will be resold.
All firearms must ship to an FFL dealer. Please email to [email protected] It is the responsibility of the buyer to provide the FFL to us.
We (TRY) to ship five business days following payment. However, under the current health crisis, it can take up to 14 days for your items to ship. We would also state that both UPS and USPS are experiencing longer than usual delivery times.
All shipments have tracking but we do not automatically provide tracking to you. Under the current health crisis please expect USPS and UPS to be a little slower than usual.
Please Note: Boxes with dimensions that exceed 12" increase the shipping costs. Items with dimensions longer than 6" will be packed in boxes above 12" due to packing materials. This will increase shipping costs especially as you get farther from South Carolina. We do not gouge shipping fees but they have increased dramatically as of late.
Shipment of all items occurs in-house at Lakelands Auction Services. We ship via USPS and UPS only. Items are shipped by the safest and least expensive method with tracking and insurance to your registration address with AuctionZip. We do not automatically provide tracking data.
Coordinating your own Shipping or Pick Up:
We will email all winning bidders following the auction with our pick-up schedule for that auction. It would be advisable when picking up heavier items to bring help. Please bring your own boxes and packing supplies.
When arranging shipping or pick up through another vendor or third-party of your choice, we require that you complete our Authorized Release Form. This form authorizes us to release your purchased items to the requested party. We will not release your lot(s) to any shipping vendor or third-party until we have received this form and payment has been made in full. Please note that shipment or pick up is the sole responsibility of the buyer. If you reside in a state or country that has import restrictions or regulations, it is your responsibility to obtain appropriate licenses to ship your purchased items (see the restricted materials section for more detail).
All packing, handling, shipping, and delivery services are performed at the sole risk of the buyer Lakelands Auction Services assumes no legal or financial responsibility and is free from all liability associated with fulfilling your release request.
