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 Post subject: Buyers rights
PostPosted: Thu Sep 01, 2011 11:06 pm 
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Joined: Sun Aug 07, 2011 8:35 am
Posts: 7
Hi,
I have been buyig on online auctions for about year, and have not had any issues with the items I have purchased. I just recieved some jewelry I bought, and one of the rings has a small pave diamond missing. This was clearly not stated in the description. What is the recourse for this? Should I call the company I purchased it from first? What would be the best thing for me to do? I would appreciate any feedback you can give.
Thank you,


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 Post subject: Re: Buyers rights
PostPosted: Fri Sep 02, 2011 7:21 pm 
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Joined: Sun Sep 16, 2007 5:54 am
Posts: 536
Location: Hamilton, Ohio
Yes, Liz call them first. If they had lots of jewelry it could very well be an honest mistake. Most auction houses would rather be given the opportunity to make it right with you and retain you as a customer then involve others.

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Wymers Auctions
Phone (513)477-9295
Location Hamilton, Ohio


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 Post subject: Re: Buyers rights
PostPosted: Tue Sep 06, 2011 7:55 am 
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Joined: Sun Aug 07, 2011 8:35 am
Posts: 7
Thank you so much for the reply


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 Post subject: Re: Buyers rights
PostPosted: Wed Sep 28, 2011 3:25 am 
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Joined: Sun Aug 07, 2011 8:35 am
Posts: 7
Hello,
I have another question in regards to my original posting. Would there be any way for me to give you a call, becuase it is difficult to explain over email.

Thanks so much,


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